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A hospital where patients were left waiting on trolleys and delays were "manipulated" to make them appear less frequent has been told it must improve. Inspectors from health watchdog the Care Quality Commission (CQC) praised staff at the Norfolk and Norwich University Hospital but said they were unable to provide…
Care services across Scotland are generally working well to protect children from the risks of sexual exploitation, according to inspectors. The Care Inspectorate has today published a report on a focused scrutiny programme which looked at how well care services are preventing and responding effectively to child sexual exploitation. Inspectors…
Patients with pre-existing mental health conditions feel they are treated with less respect and dignity while staying in hospital, according to the results of a wide-ranging survey. This group reported worse experiences across most areas of care, including how well their needs and preferences were respected, than those without diagnosed…
Dementia sufferers at a Northern Ireland care home suffered a "horrific catalogue of inhuman and degrading treatment", an investigation has found. Launching a scathing report into standards at Dunmurry Manor Care Home, the Commissioner for Older People for Northern Ireland (COPNI) Eddie Lynch identified "significant failures" in the safeguarding and…
Privately run care homes which fail to provide an acceptable level of care will be held to account, Northern Ireland’s Chief Social Worker has made clear. Sean Holland was commenting after two independent assessments confirmed important improvements had been implemented at Dunmurry Manor since significant concerns were raised. Both reports…
Northern Ireland's Regulation and Quality Improvement Authority (RQIA) have today launched a new Membership Scheme aimed at users of health and social care services, their families and friends. The aim of the scheme is to help RQIA improve its engagement with service users and improve on the design and deliverly…
An Inverness care home plagued with problems has again been told to make urgent improvements in the care experienced by vulnerable residents. The Care Inspectorate has served a new formal Improvement Notice on Fairfield Care Home in the city following an inspection which raised serious concerns. Inspectors noted that three…
Inspectors have praised a young offender institution where boys are rewarded for good behaviour with sweets or access to computer games. The prisons watchdog commended HMYOI Werrington for creating a culture of "incentive rather than punishment". It highlighted the policy on "incentives and earned privileges" in place at the facility,…
A care home for older people in East Lothian has been told to make urgent improvements in the care experienced by vulnerable residents. The Care Inspectorate has served a formal Improvement Notice on Drummohr Nursing Home in Musselburgh following an inspection which raised serious concerns. The notice lists five areas…
A care home for older people in Inverurie has been told to make urgent improvements in the care provided to vulnerable residents. The Care Inspectorate has served a formal Improvement Notice on Garioch care home following an inspection which raised serious concerns. The notice lists three areas which require urgent…
The London Ambulance Service has been taken out of special measures after improving its rating from "inadequate" to "good". The Care Quality Commission (CQC) on Wednesday released a report which rates the organisation as "good" overall and "outstanding" for patient care. The report said that staff often went above and…
The health watchdog has made assumptions that the standard of health and social care may deteriorate this year, one official has said. In an interview with the Health Service Journal (HSJ), outgoing boss Sir David Behan said the Care Quality Commission (CQC) had adjusted its 2018/19 plans to anticipate more…
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